Shipping & Returns

SHIPPING

Delivery time: 5-12 days.

Please allow 1-3 business days for order processing. Any custom clearance holds, although rare, are out of our control. Please kindly understand.

 

RETURNS

1. Return Eligibility

Items must be returned within 14 days of the delivery date. To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. A $10 flat return fee will be applied to all returns. Any defective items will not be charged a return shipping fee.

2. Return Process

To initiate a return, please contact us at info@raceway.store with your order number and reason for return. You may also use the "Contact" menu of our shop or reply directly to your order email. 

3. Refunds and Exchanges

After we have received your valid return, we will send you an email to notify you that we have received your returned item and notify you of the acceptance or rejection of your return.

If your return is accepted, we will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a credit to the payment card or original method of payment used to pay for the item.